Designing Experiences Expected By Customer
Based on information obtained through focus tests within the project teams established in the Company, we set a list of key desirable experiences expected by customers. We are always looking for a common denominator between the market’s expectations and the company’s organizational culture by designing solutions that are effective from the market’s point of view and are part of the company’s individual identity. We are looking for universal values that can be implemented both in personal contacts and in indirect contacts (eg through advertising materials). We set a list of values that all employees of the Company will be able to identify, regardless of their position in the hierarchy or place in the organizational structure.
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